3 ways to maximise the use of workplace technology
Today's ever evolving tech landscape can help businesses maintain a competitive advantage in their industry but can also become the cause frustration and confusion among many employees. Looking at the trends it’s being predicted that cloud computing market in healthcare will reach $51.9 billion by 2024. Whereas the SaaS adoption rate within the healthcare industry is rapidly growing at a rate of 20% per year.
While organisations are advancing their timelines on digital initiatives and moving rapidly towards tech solutions to improve system reliability and support hybrid work models, employees might struggle to keep up or even resist the new tech.
Let's have a look at the following ways you can maximise the use of technology in the workplace.
1. Effective communication
Communicate the ‘why’ and ‘how’ as much as possible, as everyone in the team needs a compelling reason to adopt a new software or solution, but do not stop after the tech roll out or implementation. Keep employees actively engaged and involved, find innovators and early adopters in the team to leverage the excitement and build momentum. These team members can become the champions to promote and support new processes and platforms until they become the new habit for everyone.
2. Hold training events
Providing ongoing training can be an effective way to encourage dialogue and answer questions. Regular training events can be used to reinforce the benefits associated with the tool and also its practical application in the workflow. Whether the events are online or face-to-face, these regular catch-up and sessions can help incorporate the new software into daily routines.
Training events can provide a feedback loop. It may highlight frustrating bits that might have turned some members away, but also introduce them to new ways of doing things they may not have been aware of.
3. Make it a source of crucial information
Using the new workplace technology to share the information employees need and making it accessible only via the new tool can also encourage regular use. The new workplace tool provides important service by sharing crucial information, news about the business or event some major updates.
It is important to acknowledge that not everyone will learn and adopt new tools the same way that you or some team members did. So, for the next time when you are planning to deploy new software and solutions; focus on communication, teach with stories during training sessions, make the new tool part of your daily workflow and recognise the small wins at each stage to help everyone learn.
What additional steps have you taken to help people in your organisation adopt new workplace technology?
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