Our friends

Centro ASSIST is proud to be supported by our friends, giving our customers great value and support:

 

Client Management Systems

CTARS

CTARS is cloud-based client management system & operational service solution that helps client-focused care-based organisations deliver best-practice quality care in a cost effective manner.

CTARS supports organisations in their compliance with NDIS and other accreditation demands and has been designed to assist human services organisations with a focus on children’s services, NDIS and disability services, and foster care / out of home care.

CTARS was built by clinicians and human services staff. Our workflows, forms, and language were built from the ground up with your services, and the challenges that come with them, in mind. CTARS is intuitive and allows easy adoption by staff of all levels with minimal training.

 

Datanova - Flowlogic

Our foundation lies in a robust Client Relationship Management (CRM) system designed for seamless participant management. Within this central database, all critical functions and processes converge, ensuring accurate, real-time data across your organisation.

But that’s not all - FlowLogic goes beyond the basics. Our cloud-based client self-service Portal engages participants and guardians, inviting honest feedback and delivering high-quality, personalised services.

Imagine an easy-to-use interface where participants access a one-stop-shop for all support activities. This interface seamlessly connects to the CRM engine, allowing providers to automate end-to-end processes. The result? You can focus on what truly matters: creating extraordinary customer relationships.

 

Dayspring Care (DSC)

DSC’s NDIS Home Care CRM has been meticulously designed to handle the entire lifecycle of clients, from lead generation to onboarding and referral management. With Australian specific Home Care user interface, DSC’s CRM streamlines operations, enabling you to focus on providing quality care services to your clients.

DSC’s support worker-friendly software solution for Aged Care takes care of everything from lead generation to onboarding to payroll & invoicing. DSC software can fit into your ecosystem, streamline your operation and empower staff to deliver exceptional care.

 

ShiftCare

ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.

Renowned for its ease of use and being an NDIS provider software that "just works", ShiftCare allows you to streamline your processes and cut back on admin time so you can focus on providing a higher standard of care. Stand out features include bulk NDIS claims, built-in NDIS price guides, progress notes, and rostering that allows you to schedule group shifts, recurring shifts, split shifts and more.

Centro ASSIST customers receive 30% off the first 3 months with ShiftCare. Unique Code: 30CENTRO3

 

Supportability

Introducing SupportAbility - your cloud-based solution for streamlined client management, service delivery, and NDIS billing.

Stay connected wherever you are! Our SupportAbility app, available on iOS and Android, empowers your teams with essential tools for their best work. Let us support you while you make a difference in the community - enjoy uninterrupted access to SupportAbility.

Navigating the NDIS? We’ve got you covered. Our inbuilt Price Guides and finance system integrations simplify getting paid for the NDIS services you provide. Generate NDIS Bulk Payment Requests, export invoices, and track budget utilisation—all in minutes.

 

HR & Payroll

Pay Cat

At Pay Cat, we’re a team of payroll specialists with extensive experience in employment law compliance and payroll process automation. Let us transform your business payroll processes from manual to automated.

 

Employment Hero

Employment Hero is the world’s leading HR, payroll and employee engagement platform. Its powerful employment platform and groundbreaking employment superapp, Swag, are changing work for the better. The award-winning employment software helps launch businesses on the path to success by powering more productivity every day.

Employment Hero services over 300,000 businesses, and its core platform reduces admin time by up to 80 per cent.

Employment Hero is launching employers toward their goals, powering more productive teams and taking employment to rewarding new heights.

 

Business Insurance

BizCover

We know that purchasing business insurance can be a daunting and time-consuming task. That’s why we’ve partnered with BizCover to offer you a fast, hassle-free insurance experience.

As Australia’s number one online business insurance service, BizCover has over 15 years of experience specialising in small business insurance. Their user-friendly platform is designed to make finding insurance easy. Compare multiple quotes and buy insurance in minutes—no paperwork, no hassles. Choose from a number of coverage options including Public Liability, Professional Indemnity, Cyber Liability and much more.

Let BizCover simplify your insurance experience so you can focus on what really matters – growing your business.

 

Provider Directories

Clickability

At Clickability, we collaborate with NDIS participants, providers, and support coordinators. By asking targeted questions, we match participants with the right provider efficiently. Safety and security are paramount, ensuring the protection of participant information. We also work closely with providers to provide accurate details, empowering participants to make informed choices.

 

MyCareSpace

Market your business and reach new customers, including NDIS Support coordinators and LACs with MyCareSpace. Finding and retaining customers can be tricky as an NDIS Provider.

MyCareSpace offers NDIS Providers the opportunity to build your brand and reach new customers using our online platform. Customers can easily search for you by postcode and find you in their local, where they need you most.

With over 1,000 people on our site a day generating over 40,000-page views a month, MyCareSpace is the place that people go to find disability services, and this means you!

Included in your subscription is preferred ranking in our directory search results, referrals directly from participants and a tailored introduction to our Support Coordinator Referral Network.

Centro ASSIST customers receive 25% off subscription costs for the first 3 months.

 

Consulting Services

Building With Strength
Are you a Provider or an Independent Support Worker and having issues with:
What code you need to use? How and when to claim kilometres? The ‘NDIS language’? Writing service agreements? Calculating what the costs are for a schedule of support? Your rights and responsibilities? Writing NDIS reports?
Building With Strength can help answer all these questions and more.

 

Business Plan Writers

Business Plan Writers is an Australian owned consultancy practice specialising in business plans, advisory, strategic planning and pitch decks for businesses across all industries.

Since our first business plan in 2010, we have refined our skills and knowledge to create the perfect business plan. Our team has extensive insight into industry and market trends to produce an effective business plan for any purpose.

Our mission is to provide our clients with a bespoke business plan that evolves your business and sets you on a path for growth and success.

When writing a business plan for the NDIS and Aged Care audits, you need to know what the auditors are looking for. We know what auditors want and have had a 100% success rate with our plans to date.

Centro ASSIST customers receive 20% off their business plan.

 

Connect My Community

Think of Phuong as your go-to guru for all things compliance, sprinkled with community love. Whether you’re a gym owner, a compassionate support worker, a therapeutic wizard, a healthcare hero, a builder, or a construction champ, we’re here to guide you through NDIS Commission registration. No more feeling like you’re climbing Mount Everest!

Helping you means helping our community’s most vulnerable and deserving members find quality, caring service providers. Let’s embark on this journey together!

 

Dario Consulting

At our core, we specialise in simplifying your compliance requirements. Our personalised consultancy services ensure that your business not only meets but also consistently adheres to industry regulations. Whether it’s crafting policies and procedures or strategising growth and execution plans, our tailored solutions establish best practices within your organisation.

 

EffectiveHR

Across Australia, tap into our team of degree-qualified, seasoned Human Resources and Industrial Relations Specialists—no lock-in contracts or minimum spend required. Our comprehensive services include audits covering awards, role classification, and payroll. Whether you need end-to-end recruitment support or assistance at specific stages, we’ve got you covered. And if you’re aiming to streamline your HR and Payroll processes, leave it to us — we’ll handle the implementation and setup of efficient systems.

 

Empathia Group

We’re dedicated to fostering sustainable, long-term success for NDIS service providers. Our team brings decades of combined industry experience, offering managerial expertise, industry insights, and essential resources to help you consistently meet and exceed your business objectives. Rather than providing ad-hoc solutions, we focus on creating lasting impact.

 

Hove Consulting

Hove Consulting is a community and disability sector-focused consulting firm helping their clients in design effective organisational structures, systems, processes, roles, and responsibilities through business to business relationships.

 

Let’s Get Visible

Online Visibility Specialists - Translating AI & SEO geek-speak into plain English for businesses & teams.

What Does Let’s Get Visible® do?

We help established businesses and internal marketing teams get more traffic to their website and boost trust with potential customers by creating high-quality SEO and psychology-based digital marketing strategies based on your future growth goals. This includes using the latest AI techniques, in-depth research and tried and tested visibility methods.

Want to learn SEO & visibility strategies? View our latest programs at the Lets’ Get Visible Academy.

If you have been searching for a marketing partner that can help your business grow, look no further than Let’s Get Visible®! 

 

Miller Consulting

At Miller Consulting, we offer a comprehensive suite of assessment, intervention, training, and consulting services in the human services, out-of-home care, and disability domains. Our collaborative efforts extend to both government and non-government organisations. Our services are evidence-based, ensuring high quality, and we work closely with stakeholders to achieve meaningful outcomes.

 

Nurturing Your NDIS Business

As specialists in the NDIS and business, we assist aspiring, new or established disability-focused businesses with information, tools, and templates to set up or transition into the NDIS.

We provide a clear plan to set up or grow your NDIS business. By aligning your skills and expertise with the NDIS, we help you to incorporate the NDIS into your service offerings and support you to register as an approved Provider. We also help you to stand out and be found in the marketplace to attract more clients, through referral partnerships and a strong marketing plan.

We offer our knowledge and experience, having helped hundreds of service providers successfully set up and register their businesses. We listen and work with you, from where you are today and where you want to be. Our support ensures your success, saves you time and gets you to your goals faster.

Centro ASSIST customers receive a 10% discount on any of Nurturing Your NDIS Business’ services.

 

Parsec Pacific

At Parsec Pacific, we take ownership of intricate IT infrastructure, cloud services, and technology-driven transformations. Our mission? To empower you in managing technology risks and optimising expenditures as you navigate your digital transformation journey.

 

Purpose At Work

We design and implement innovative approaches in human services (policy research, purpose in practice, right on Board, self-organising teams etc.) ensuring that those who depend on them receive the support they need. By collaborating closely with you, we blend our expertise with yours to co-create effective solutions tailored to your organisation.

Discover more about our services and how we can help you.

 

Tania Gomez Consulting

We recognise the vital role NDIS providers play, regardless of their size. Access to experienced NDIS consultants is essential. Why? Because we hold the care industry in high regard, and the NDIS relies on your valuable contributions. That’s why we’ve designed six services across three support levels, catering to a wide range of provider budgets. Fine the support level that suits you best from: On Demand, On a Project, In a Group, or On Your Team.

 

TechAbility

At TechAbility, we offer a comprehensive suite of services tailored to businesses of all sizes, from sole traders and small enterprises to expanding companies and large organisations. With extensive experience in technology consulting, we specialize in supporting NDIS and Aged Care Providers, Allied Health, Community Services, and Not-for-Profit Organisations. Our goal is to manage all your technology needs, allowing you to concentrate on providing exceptional care and support to your clients.

 

Three6

At Three6, we enable purpose-driven leaders to make change happen, and we don’t just get it right. We make it stick.

We work with those who genuinely care about their people and customers and are in the business of making a positive difference in their customers’ lives. We specialise in working with for-purpose organisations across aged care, healthcare, education, and government human services. Our expertise lies in transforming these sectors through innovative strategies, process improvements, and hands-on implementation. If you are looking for a team of experts who not only understand your mission and resonate with your values but are ready to roll up their sleeves and have some fun along the way. That's us. 

 

Via Technology

As software advisors for ambitious businesses across Australia, we’re here to elevate your operations with the right technology and our team of experts. We work tirelessly, understanding your business, people, and goals through a futuristic and optimistic lens. Our expertise lies in bringing people, programs, and processes together to accomplish great things.

  • Digital Strategy: Create a roadmap from frustration to synergy, optimising operations. Our consultants tailor future-minded programs for your team.

  • Software Matchmaking: Trust us to find perfect software solutions for your service business. We’ll customise a suite of programs to unleash your organisational potential.

  • Software Implementation & Project Management: Let us manage technology change seamlessly and low-stress. Our proven methods educate and guide teams through exciting shifts.

 

Whole Warrior Network

We’re passionate about harnessing the ethical power of strategic marketing to fuel business growth and success. Our mission? Equipping you with the essential tools, knowledge, and strategies to conquer the digital landscape and connect with NDIS participants and disability stakeholders more effectively than ever before.

Whether you’re refining your marketing approach, launching a new campaign, or enhancing your brand’s online presence, our tailored solutions cater to your unique needs. From comprehensive AccessGroup sessions and in-depth courses to personalised coaching programs, we’re here to support you every step of the way.

 

Accounting Services

Oyster Hub

The idea of Oyster Hub was born when our founders Adarsh & Vik noticed a missing link in the financial industry that small business owners needed more than just tax accountants and financial advisors who only focused on compliance work.

Our passion is to find pearls for startups & small business owners by automating lazy accounting & bookkeeping tasks so you can focus on things you love, save time & money. Being business owners our self and we understand that certain tools & strategies are required to build a foundation for a successful business. We help business with cloud-based accounting to cost effective CFO services, bookkeeping and strategic advisory. Our focus is to help you find your pearl.

Our team of expert tax accountants and accounting engineers will provide tailored solution to specific needs we identify through:

  • Understanding your business needs and goals

  • Saving time with Accounting & Bookkeeping automation

  • What are the roadblocks in your business

 

Training, Corporate Coaching & Wellbeing

Give Me Five
Give me Five is a simple and easy-to-use app that helps detect issues such as poor quality of life, dissatisfaction with services, depression, anxiety, violence and risk of self-harm or suicide.

Based on responses to survey questions that take just 5 minutes or less to answer, organisations receive valuable data on the mental health wellbeing of participants and are given tools to intervene to optimise for the individual or cohort and offer support before something tragic occurs.

  • Give Me Five provides a low-cost and accessible screening tool for well-being and mental health. It allows for early identification of mental health challenges and safety risks, enabling timely intervention and care.

  • Give Me Five utilizes a clinically acknowledged "gold standard" approach by incorporating triangulated data. This includes the participant's perspective, the perspectives of adults who know the participant well, and behavioural data.

  • Give Me Five offers tailored Question Banks for different age groups and settings. These questionnaires address specific areas of concern, ensuring a more targeted and effective screening process.

  • Give Me Five allows flexibility in screening frequency, ranging from weekly to monthly to semi-annually. More frequent screening increases the tool's efficacy in detecting changes in well-being over time.

 

Libby O Corporate Coaching

Organisational coaching provides a reliable pathway for addressing workplace challenges - whether it’s performance, efficiency, interpersonal skills, emotional competency, leadership, confidence, or engagement. My approach draws insights from Fortune 500 companies and customises them for regional and remote organisations. After all, an organisation’s strength hinges on its management team. For regional and remote contexts, where unique challenges abound, this truth becomes even more evident. My experiential courses cater to new and emerging managers, focusing on skills often overlooked in traditional education. These essential skills empower new managers to lead with confidence, fostering strong teams and resilience.

 

MPD Provider Training

Sonia Johnston has spent the past 7 years working within the NDIS Industry. Her skills, experience and passion shows in her training, her ongoing work as a Senior Support Coordinator, Trainer and Consultant ensures her training is up to date with the ongoing changes in the industry. 

 

Pharus Wellbeing

Pharus Wellbeing equips leaders, individuals, organisations, and communities with the knowledge to support those facing mental health challenges. Our mission is to raise mental health awareness and provide education through our workshops and courses.

Learn how Pharus Wellbeing can empower you to make a positive impact on mental health. Check out our workshops and courses today.

 

Quovus

Quovus is a team of dedicated and highly skilled practitioners who provide specialist clinical support to individuals, families, organisations, and communities. We specialise in a range of services including behaviour support, training, assessments, complex consultation, therapy, and formulation. We are passionate about collaborating with teams and stakeholders and strive to help provide safe and meaningful outcomes for those we serve.

 

Xcellence
At Xcellence Community College, we pride ourselves on being a leading institution in the Community Services industry, dedicated to equipping our students with the practical skills, in-depth understanding, confidence, and guidance necessary to excel in their chosen career path within the community services sector.

As a registered training organisation (RTO 91205), Xcellence Community College offers nationally recognized qualifications in a variety of areas, including Individual Support, Aging Support, and Disability. What sets us apart from other institutions is our unwavering focus on the Community Services sector. This specialisation ensures that our course offerings are of the highest quality, designed and delivered by seasoned professionals who possess invaluable industry experience.

Our expert instructors are committed to providing students with the most relevant and up-to-date knowledge, while also fostering the development of practical skills that employers value. By choosing Xcellence Community College, you will receive not only a solid educational foundation but also the advantage of learning from those who have firsthand experience in the field.

 Register your interest here!