If your organisation is ready to embrace a truly digital future, explore how a quality management system can revolutionise the way you manage policies and processes. Move beyond basic digitisation and unlock the full potential of your business.
Training more than one team member can provide immense benefits, especially for community focused organisations. By building a team of "superusers," you create a more resilient, capable, and collaborative workplace. Here’s why investing in training multiple team members is a smart strategy.
The State of the Disability Sector Report 2024, released by National Disability Services, highlights the ongoing challenges and opportunities within the sector. This latest report reflects the experiences of 397 disability service providers across Australia and sheds light on critical trends shaping the industry.
In 2025, a range of events across the country will provide opportunities to connect, learn, and celebrate the contributions of people with disabilities. Here are some key events to look forward to!
Implementing a Quality Management System (QMS) can enhance the efficiency and effectiveness of these services. Moreover, a QMS can function as a Knowledge Management System (KMS), benefiting the broader operations of the council.
The NDIS Commission has significantly increased its enforcement actions, from unannounced audits to the imposition of heavy penalties for breaches. While these measures are essential for protecting participants, they have created financial strain for providers, particularly smaller organisations.
While change is undeniably difficult, it’s also a powerful catalyst for growth. For community focused organisations, embracing change means staying relevant, responsive, and resilient in the face of challenges.
As the holiday season approaches, community focused organisations face the challenge of maintaining essential services with reduced staff. Here’s how to ensure your team is prepared, even when operating with a skeleton crew.
Discover how the ACCC is tackling misleading advertising practices targeting NDIS participants. Learn about the latest changes, examples of false claims, and what NDIS providers need to know to stay compliant with Australian Consumer Law.
A well-structured Knowledge Management System (KMS) can help streamline processes, improve decision-making, and foster innovation. Here are some tips on how to capture relevant information for your KMS.
By valuing and systematically capturing the wisdom of an aging workforce, community focused organisations can ensure sustained success and growth.
This blog article addresses the third stage of the AIDA Marketing Model Awareness, Interest, Desire, and Action and focuses on creating desire.
One of the most talked about issues on social media and with participants is the confusion over their plan management and how to use their funding. Here is an explanation on how the NDIS plan management works and the different types of funding.
The NDIA have implemented various requirements governing the way registered NDIS providers operate to ensure people with a disability get the best outcomes from NDIS funding. One requirement involves choosing the correct ‘registration groups’. Centro has simplified registration requirements, including certification and verification, in this graphic.
This blog article addresses the second stage of the AIDA Marketing Model Awareness, Interest, Desire, and Action.
Attracting new clients is a challenge for every business. Business owners have a great range top methods to generate new clients.
If you are going back and forward between the wrong people at the wrong time, it can decrease productivity. Poor information exposes the organisation to compliance risks. The financial sustainability of the organisation can also be under pressure.
Here are some ideas to enhance the quality and effectiveness of your strategic plan to turn your NDIS businesses around.
Following an incident, there’s more to it than completing a routine end-of-shift progress letter. Incident notes are an important part of your incident management system and must be handled differently.
Building your business from the ground up can be a daunting exercise in any industry. For those looking to build an NDIS business, there are some unique challenges that need addressing when it comes time for them to start out.
Here are 5 key tips for your business to help attract NDIS clients and position yourself as a reputable NDIS provider in a competitive space.
In this blog we break down the significant changes made to the NDIS price arrangements and highlight how they affect disability service providers.
Having a properly integrated Quality Management System in your arsenal can help keep you NDIS compliant even in the rapidly changing environment.
Registered NDIS providers can be individuals, businesses, sole traders or non-profit organisations, but is it the right time to register for your business?
Here are 5 key tips for your business to help attract NDIS clients and position yourself as a reputable NDIS provider in a competitive space.
Is your business preparing for an NDIS audit for registration or renewal? Get all the information you need for a successful NDIS Audit in this blog.
The consequences of failing to embrace digital transformation can be devastating to organisations in the care industry. Digital transformation may be viewed as an expensive endeavour or one that takes time to produce results. However, the unparalleled efficiency gains and ways to better serve clients may be well worth the effort of going digital.
Learn how tech can take the stress out of your NDIS and Aged Care business compliance needs.
Regardless of how well your NDIS or Aged Care supports are planned, problems can arise, making your incident management strategy critical to staying in compliance and growing your business.
The NDIS has released an eLearning module on effective communication. As a provider, understand why effective communication is important, what content is covered in the module and what are some key learnings.
