Key Stats - State of the Disability Sector 2024

The State of the Disability Sector Report 2024, released by National Disability Services (NDS), highlights the ongoing challenges and opportunities within the sector. This latest report reflects the experiences of 397 disability service providers across Australia and sheds light on critical trends shaping the industry.

  • Financial Challenges Continue
    Alarmingly, 34% of providers reported operating at a loss during the 2023–24 financial year, demonstrating the persistent financial strain faced by the sector. Rising operational costs coupled with limited funding increases are placing significant pressure on organisations to remain viable.

  • Regulatory Concerns on the Rise
    Nearly one in five providers (18%) are considering deregistering due to dissatisfaction with the current regulatory framework. Many organisations are struggling with the increasing complexity and administrative burden of compliance requirements.

  • Pricing issues threaten service delivery
    A majority of providers (69%) are concerned about their ability to deliver NDIS services under the existing pricing structures. Without a review and adjustment of pricing, many fear they will be unable to meet participant needs or maintain service quality.

  • Workforce shortages deepen
    Recruiting disability support workers remains a critical challenge, with 78% of providers finding it extremely or moderately difficult to fill these roles. This ongoing workforce shortage is further impacting the sector’s ability to meet demand.

  • Service demand outpaces capacity
    A significant 82% of providers reported being unable to fulfil all service requests from participants. This highlights a growing gap between demand for services and the resources available to deliver them.

  • Increasing uncertainty in Supported Employment
    Providers offering Specialised Supported Employment services reported growing instability, with 59% citing an uncertain operating environment. This calls for focused strategies to support and stabilise these essential services.

  • Strategic planning under pressure
    Over half of providers (54%) reported difficulties among their leadership and boards in developing effective strategies and plans. This reflects the challenges of operating in an increasingly complex and uncertain landscape.

  • Mixed reaction to Disability Employment Reform
    On a more positive note, 39% of providers believe the Disability Employment Service reforms are heading in the right direction. However, further evaluation is needed to ensure these reforms achieve meaningful outcomes for people with disability.

More Info:

For more insights and recommendations, you can access the full report here.

 

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