It is important to be aware of the NDIS Quality and Safeguards Commission’s Compliance and Enforcement Policy. It is one of the ways the Commission encourages best practice among NDIS providers and minimises risk to participants. The Commission takes a responsive and proportionate approach to enforcing regulation. This means the strongest actions apply to the most serious issues and breaches.
Read MoreThe NDIA has announced more temporary pricing changes. These will help providers continue to deliver supports to participants whilst COVID-19 restrictions are in place. In total, 5 new line items have been added to the NDIS Price Guide. The temporary changes build on those announced back in March.
Read MoreNDIS providers are facing a time of change in the sector. Many recent changes are contributing to better outcomes for people with disability. However, they are creating new challenges and demands for disability service providers, some of which seem daunting.
Read MoreDisability Service providers have a range of approaches to managing their compliance documents. From speaking with service providers, we have discovered that many of these approaches are problematic! Auditors and staff (especially new ones) often struggle to find the relevant and reliable document.
Read MoreThe 2018 Aged Care Royal Commission was a turning point for Australian service providers in healthcare and social services. While the final report will be handed down in November 2020, an interim report released late last year branded the country’s aged care system “a shocking tale of neglect” that “diminishes Australia as a nation”.
Read MoreCOVID-19 has led to unprecedented challenges within the disability community. Impacting participants and their support, business operations and workers, there has been a necessity to change the way NDIS service providers operate. To assist in navigating these challenges, the NDIS Quality and Safeguards Commission has released a number of provider alerts that provide information and guidance on how to manage these impacts and changes.
Read MoreAustralian disability service providers are facing an era of unprecedented change within the sector. The National Disability Insurance Scheme (NDIS) has broken new ground by recognising people with disabilities as consumers - with expectations of high quality, fit-for-purpose services which meet their individual needs. Gone are the days of generic, ‘one-size-fits-all’ service provision.
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The NDIA recently announced pricing changes effective 25 March. These focus on allowing NDIS providers to continue delivering supports to participants. They are part of some broader changes Minister Stuart Robert announced for COVID-19 and the NDIS. The NDIS Price Guide and Support Catalogue have been updated to reflect the changes.
Read MoreThe NDIA is closely monitoring the outbreak of Coronavirus (now referred to as COVID-19) and is taking necessary steps to prepare if the government declares a pandemic. People with disabilities, especially those that are older and/or have complex conditions, are more vulnerable to the illness than the general population. As an NDIS provider, what can you do to ensure both participants and workers are safe?
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There have been some changes to the NDIS Price Guide and Support Catalogue 2019-20. These are effective 1 March 2020. The changes focus on giving participants more flexibility in accessing funding for transport services. This will impact the claims providers can make for participant transport.
Read MoreLast year, the Government promised to develop an NDIS Participant Service Guarantee to be effective 1 July 2020. The aim of this Guarantee will be to simplify NDIS processes and remove legislative barriers in order to improve participants’ experiences with the scheme. To help develop the Guarantee, the Government commissioned an independent review of the NDIS Act.
Read MoreProviders must have policies and processes to register for the NDIS and pass the audit. Having these are one of the first steps towards compliance for a provider. The next step towards compliance is to ensure employees understand and adopt the policies and processes. They should not simply be forgotten after a provider passes the audit.
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