In many industry sectors, process improvement is geared towards increased profit or improved Customer Experience. Within the NDIS community, the consequences of bad policy and process management can be a (literally) case of Life and Death
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A written service agreement is essential to the delivery of services to participants in the NDIS. Whether developing a new service agreement or updating your existing agreement, there are a few key issues that should be managed.
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When it comes to connecting with patients, they are more willing to support businesses that implement ethical or green standards to be more sustainable. Not only can implementing sustainable practices reduce your overheads, but they can actually help to market your practice.
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The NDIA have released a Price Guide Update, effective 1 March 2021. The update is a response to a review of the temporary measures put in place during COVID-19. The NDIA has considered what is required to safely deliver services and supports in a ‘COVID normal’ situation.’
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General uncertainty about Covid-19 can have a dampening effect on the market – depending on the products and services you deliver. This creates uncertainty in the mind of your clients. Planning can help your business be stronger and better prepared.
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In the past, salespeople and pharmacists sold medicines and treatments including snake oil, shock treatment and substances which are illegal today. They were advertised with misleading claims. Today, people can’t get away with selling such products in this way.
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The use of social media has become ubiquitous across a variety of industries, and the disability space is no exception. This article discusses these and provides tips for creating social media policies that strike a balance between being social and being safe.
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Employees are a company’s greatest asset, in fact, they are their competitive advantage. Therefore, it is easy to realise why companies in the technology, banking, government, and law enforcement sectors are seeing their hiring of autistic people as a strategic advantage to help them tap into skill sets highly sought after.
So what are the advantages an autistic individual can bring to an organisation?
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When you are on your NDIS registration journey, getting non-conformities on your audit report can often be a confusing and stressful experience. In this post, we provide guidance for how you can prevent three non-conformities commonly identified by auditors that work with new service providers.
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There continues to be nervousness about the transition to digital systems across the care sector. Change can be daunting. But once the step occurs, many paper-based compliance pain points will be alleviated. Simon Barry knows a thing or two from his time as the Chief Operating Officer at CTARS. He shares 4 things your organisation should consider when going digital below.
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When NDIS service providers get things wrong, it creates dissatisfaction for participants. So, like many businesses, we have this in common. However, when things go really wrong for service providers, the effect on participants is much greater.
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