By leveraging technology with a digital workplace, it’s possible to have a real impact on frontline workers: their engagement and productivity, and ultimately success in realising the organisations’ vision.
Read MoreAs a service provider, you must provide interpreting services to help participants to have meaningful conversations in a language they are comfortable using. This blog explains how you can arrange appropriate interpreting services for your participants.
Read MoreAs a service provider, you must provide interpreting services to help participants to have meaningful conversations in a language they are comfortable using. This blog explains how you can arrange appropriate interpreting services for your participants.
Read MoreTrust is the belief that someone is good and honest and will not cause harm, or that someone is safe and reliable. Being able to develop trust and effective understanding of communication with the Member is an important part of being a Social Carer!
Read MoreAs an NDIS service provider, you have obligations under the Fair Work Act 2009 (Cth), the National Employment Standards and the National Employment Awards. Understanding which Employment Awards applies is important.
Read MoreIn many industry sectors, process improvement is geared towards increased profit or improved Customer Experience. Within the NDIS community, the consequences of bad policy and process management can be a (literally) case of Life and Death
Read MoreA written service agreement is essential to the delivery of services to participants in the NDIS. Whether developing a new service agreement or updating your existing agreement, there are a few key issues that should be managed.
Read MoreWhen it comes to connecting with patients, they are more willing to support businesses that implement ethical or green standards to be more sustainable. Not only can implementing sustainable practices reduce your overheads, but they can actually help to market your practice.
Read MoreThe NDIA have released a Price Guide Update, effective 1 March 2021. The update is a response to a review of the temporary measures put in place during COVID-19. The NDIA has considered what is required to safely deliver services and supports in a ‘COVID normal’ situation.’
Read MoreGeneral uncertainty about Covid-19 can have a dampening effect on the market – depending on the products and services you deliver. This creates uncertainty in the mind of your clients. Planning can help your business be stronger and better prepared.
Read MoreIn the past, salespeople and pharmacists sold medicines and treatments including snake oil, shock treatment and substances which are illegal today. They were advertised with misleading claims. Today, people can’t get away with selling such products in this way.
Read MoreThe use of social media has become ubiquitous across a variety of industries, and the disability space is no exception. This article discusses these and provides tips for creating social media policies that strike a balance between being social and being safe.
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