At Centro ASSIST, we streamline quality and knowledge management practices for community-based organisations.
Find documents in a fraction of the time, with easy access to example policies, example processes, knowledge testing, incident reporting, and more.
You’re able to stay ahead of compliance standards; report, track, and continually enhance with integrated registers, internal audits, and continuous improvement tools.
Our web app is designed with and for community-based organisations, to drive quality practices to the frontline.
Let us remove this burden while you focus on what truly matters.
Assisting over 3,000 community-based organisations across Australia
March 2018
about to celebrate 7 years!
10,653
internal audits scheduled per month
35,367
knowledge tests started per month
79,074
items created per month
288,157
searches conducted per month
14,106
incidents logged per month
Products suited to your organisation size:
- For providers researching the NDIS
- 1 user
Learn more - ✔ Perfect place to start if you're looking to become a registered NDIS Provider
- ✔ Your practical online library of NDIS information and resources
- ✔ 5 Step How-To Guide for NDIS Registration
- ✔ Checklist of documents required for your NDIS Verification or Certification audit
- ✔ Sample policies and processes, forms and plans
- ✔ Digital NDIS Price Guide
- ✔ Simple, easy-to-use online tool (familiarise yourself with Centro's web app layout!)
- ✔ Subscription to Centro eNews, webinar invites and sector updates
- Verification Only
- Up to 5 users | Annual Payment
Learn more - ✔ Suitable for providers going through Basic Enrolment and Basic Registration with light-touch and lower-risk supports
- ✔ Core Module policies and processes designed for the frontline (easy to find and easy to follow!)
- ✔ Example forms, registers and participant documents
- ✔ Notifications of changes to NDIS Practice Standards
- ✔ NDIS Registration/Renewal Self-Assessment Guide
- ✔ Digital NDIS Price Guide
- ✔ Auditor referral service
- ✔ Subscription to Centro eNews, webinar invites and sector updates
- Certification DIY
- Up to 5 users | Annual Payment
Learn more - ✔ Suitable for providers going through General and Advanced NDIS Registration with medium-risk and high-risk supports
- Centro ESSENTIALS plus:
- ✔ DIY editing functionality - ready for you to customise
- ✔ Supplementary Module Content available as an Add On
- ✔ Company logo in the web-app and on PDF reports
- ✔ Process Mapping design tool as you create your own processes
- ✔ Ability to create and upload your own policies and processes
- ✔ Content release management and version history
- ✔ Employee policy and procedure acknowledgement
- ✔ Email notifications to keep your employees up-to-date with policy changes
- ✔ Onboarding Training Session for up to 5 key users
- Optional Add-On Modules:
- ✔ Hign Intensity Daily Personal Activities
- ✔ Behaviour Support Plans
- ✔ Early Childhood Supports
- ✔ Specialist Support Coordination
- ✔ Specialist Disability Accommodation
- A QMS that grows with your business
- More than 5 users | Annual Payment
Learn more - ✔ Scalable content - complimentary if you choose to add/remove NDIS registration groups
- Centro QMS STARTER plus:
- ✔ Access to the full Centro NDIS content library of policies, procedures and documents mapped to the NDIS Practice Standards
- ✔ Internal Audit Module - audit content, workflow and scheduling tools to help you plan your audits, do the assessments and review performance
- ✔ Continuous Improvement Register to record improvements from audit reviews
- Optional Add-On Modules:
- ✔ Knowledge Testing - to quiz your employees' understanding of NDIS policies and processes
- ✔ Incident, Complaints and Feedback Register
- ✔ Business Risks and Controls Register
- Quality management for Aged Care providers
- More than 5 users | Annual Payment
Learn more - Centro QMS (Aged Care) is designed for residential aged care and/or home care providers required to comply with the Aged Care Quality Standards
- ✔ Access to the full Centro Aged Care content library of policies, procedures and documents mapped to regulations
- ✔ Policy and procedure creation, editing and management
- ✔ Employee policy and procedure acknowledgement
- ✔ Optional migration of existing policy and procedure content
- Optional Add-On Modules:
- ✔ Internal audit module
- ✔ Incident, complaint and feedback reporting
What our customers say
