Navigating COVID-19: A summary of NDIS provider alerts

COVID-19 has led to unprecedented challenges within the disability community. Impacting participants and their support, business operations and workers, there has been a necessity to change the way NDIS service providers operate. To assist in navigating these challenges, the NDIS Quality and Safeguards Commission has released a number of provider alerts that provide information and guidance on how to manage these impacts and changes.

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How NDIS providers can power into the new decade

Australian disability service providers are facing an era of unprecedented change within the sector. The National Disability Insurance Scheme (NDIS) has broken new ground by recognising people with disabilities as consumers - with expectations of high quality, fit-for-purpose services which meet their individual needs. Gone are the days of generic, ‘one-size-fits-all’ service provision.

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Centro MarketingAudit
COVID-19 in disability services: Practical steps for staying safe

The NDIA is closely monitoring the outbreak of Coronavirus (now referred to as COVID-19) and is taking necessary steps to prepare if the government declares a pandemic. People with disabilities, especially those that are older and/or have complex conditions, are more vulnerable to the illness than the general population. As an NDIS provider, what can you do to ensure both participants and workers are safe?

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Centro MarketingTips
David Tune's Review of the NDIS Act: A Snapshot

Last year, the Government promised to develop an NDIS Participant Service Guarantee to be effective 1 July 2020. The aim of this Guarantee will be to simplify NDIS processes and remove legislative barriers in order to improve participants’ experiences with the scheme. To help develop the Guarantee, the Government commissioned an independent review of the NDIS Act.

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Centro Marketing
Upskilling staff to ensure compliance

Providers must have policies and processes to register for the NDIS and pass the audit. Having these are one of the first steps towards compliance for a provider. The next step towards compliance is to ensure employees understand and adopt the policies and processes. They should not simply be forgotten after a provider passes the audit.

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Centro MarketingCompliance
NDIA Annual Report 2018-2019

2019 was a year of significant growth for the NDIS. Almost 300,000 participants are now in the Scheme. 100,000 of these participants are receiving supports for the first time. This is a 10-fold uplift from just over 30,000 participants who had a plan at the beginning of Transition on 1 July 2016.

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Centro MarketingNDIS Updates
Mental Health and the NDIS

Mental Health Awareness Month is coming to an end, a very important month for Australians. One in five Australians aged 16-85 experience a mental illness in any year. The most recent ABS National Health Survey estimated there were 4.8 million Australians with a mental or behavioural condition in 2017-18.

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How to renew or register as an NDIS provider

July 2018 saw the introduction of a new independent agency, The NDIS Quality and Safeguards Commission. The Commission is now operating in all states except WA. Its purpose is to improve the quality and safety of NDIS supports and services across Australia. The body has changed the way providers are audited and accredited. It is important to think about what it means for you.

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Disability Royal Commission: Part 1-What you need to know

The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability was established on 4 April 2019. The Commonwealth Government has committed $527.9m for the inquiry. The Royal Commission will be based in Brisbane, however, hearings will take place around Australia. The Commission began on 16 September, where the domains of inquiry were announced.

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New Worker Screening Checks

The NDIS Quality and Safeguards Commission has announced that new Worker Checks are coming soon. The Checks will replace state arrangements and set a national standard. They will ensure that NDIS participants have safe, high-quality services and supports.

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Technology | Health | Leadership

The issues facing today’s Healthcare Leaders are enormous. An ageing workforce, dropping health insurance participation, rising costs, robotic technology, electronic health records, royal commissions, patient expectations and an enormous amount of data to manage it all.

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