As a service provider, you must provide interpreting services to help participants to have meaningful conversations in a language they are comfortable using. This blog explains how you can arrange appropriate interpreting services for your participants.
Read MoreTrust is the belief that someone is good and honest and will not cause harm, or that someone is safe and reliable. Being able to develop trust and effective understanding of communication with the Member is an important part of being a Social Carer!
Read MoreAs an NDIS service provider, you have obligations under the Fair Work Act 2009 (Cth), the National Employment Standards and the National Employment Awards. Understanding which Employment Awards applies is important.
Read MoreIn many industry sectors, process improvement is geared towards increased profit or improved Customer Experience. Within the NDIS community, the consequences of bad policy and process management can be a (literally) case of Life and Death
Read MoreA written service agreement is essential to the delivery of services to participants in the NDIS. Whether developing a new service agreement or updating your existing agreement, there are a few key issues that should be managed.
Read MoreWhen it comes to connecting with patients, they are more willing to support businesses that implement ethical or green standards to be more sustainable. Not only can implementing sustainable practices reduce your overheads, but they can actually help to market your practice.
Read MoreThe NDIA have released a Price Guide Update, effective 1 March 2021. The update is a response to a review of the temporary measures put in place during COVID-19. The NDIA has considered what is required to safely deliver services and supports in a ‘COVID normal’ situation.’
Read MoreGeneral uncertainty about Covid-19 can have a dampening effect on the market – depending on the products and services you deliver. This creates uncertainty in the mind of your clients. Planning can help your business be stronger and better prepared.
Read MoreIn the past, salespeople and pharmacists sold medicines and treatments including snake oil, shock treatment and substances which are illegal today. They were advertised with misleading claims. Today, people can’t get away with selling such products in this way.
Read MoreThe use of social media has become ubiquitous across a variety of industries, and the disability space is no exception. This article discusses these and provides tips for creating social media policies that strike a balance between being social and being safe.
Read MoreEmployees are a company’s greatest asset, in fact, they are their competitive advantage. Therefore, it is easy to realise why companies in the technology, banking, government, and law enforcement sectors are seeing their hiring of autistic people as a strategic advantage to help them tap into skill sets highly sought after.
So what are the advantages an autistic individual can bring to an organisation?
Read MoreWhen you are on your NDIS registration journey, getting non-conformities on your audit report can often be a confusing and stressful experience. In this post, we provide guidance for how you can prevent three non-conformities commonly identified by auditors that work with new service providers.
Read MoreThere continues to be nervousness about the transition to digital systems across the care sector. Change can be daunting. But once the step occurs, many paper-based compliance pain points will be alleviated. Simon Barry knows a thing or two from his time as the Chief Operating Officer at CTARS. He shares 4 things your organisation should consider when going digital below.
Read MoreWhen NDIS service providers get things wrong, it creates dissatisfaction for participants. So, like many businesses, we have this in common. However, when things go really wrong for service providers, the effect on participants is much greater.
Read MoreAdditional conditions of registration now apply to providers delivering assistance with daily personal activities to participants who live alone. The NDIS Commission recently advised of these changes in a letter to participants. Here is a summary of what providers need to know about the new requirements.
Read MoreAt the NDS CEO’s virtual meeting in December, the NDS launched their State of the Disability Sector 2020 Report. The report includes findings from the eighth wave of the NDS’s Annual Market Survey. The University of New South Wales analysed the Survey results in partnership with NDS.
Read MoreOnce fully implemented, the system for worker screening in the NDIS will create a nationally consistent, portable system of clearances for those who work with people with disability. This article explains the arrangements that apply during transition to the new system and providers’ obligations under the NDIS Practice Standard for worker screening.
Read MoreBefore March 2020 I used to say that the role of CEO in the Australian disability sector would challenge the leadership skills of any CEO, regardless of their prior experience.
However, with the massive external shock presented by Covid-19, a difficult role became infinitely more complex across three connected domains.
Read MoreThe NDIS Price Guide and Support Catalogue were updated on 17 November. All the changes are effective 1 December 2020. We have put together a summary of what you need to know about the changes.
Read MoreThe NDIA has released the latest Quarterly Report. The report is a summary of the performance and operations of the NDIA. It covers the three months from 1 July to 30 September 2020.
Read More
